General User Survey

Please complete this online survey regarding comments, suggestions, or problems you experienced within the Excellence in Financial Management Program, administered over the internet at http://elearning.exinfm.com:

1. Did you have any problems registering?

Yes
No

If Yes, describe the problem or provide a comment on how you think the process can be improved:

2. Did you have any problems paying for a course?

Yes
No

If Yes, describe the problem or provide a comment on how you think paying for a course can be improved:

3. Did you have any problems with using a course?

Yes
No

If Yes, describe the problem you experienced in using the course:

4. Did you find any errors or incorrect information within a course?

Yes
No

If Yes, describe the error or incorrect information and reference the course and specific content in question:

5. Did you have any problems with taking the Course Exam?

Yes
No

If Yes, describe the problem you encountered while taking the exam:

6. If you completed the course and passed the exam, did you have any problems printing your Certificate of Completion?

Yes
No

If Yes, describe the problem you had with printing your Certificate of Completion:

7. Overall how would you rate your experience in using this service:

1 - Very Poor
2- Somewhat Satisfied
3 - Generally Satisfied
4 - Very Satisfied
5 - Extremely Satisfied

Do you have any other comments? If you would like me to get back to you, please provide an email address.

Thank you for completing this survey!

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